The most common reason WPForms is not sending email notifications is how WordPress handles email delivery. By default WordPress uses the wp mail() function to send emails from your site. This function relies on PHP to deliver the emails.<\/p>\n\n\n\n
Unfortunately, this method has some drawbacks, such as:<\/p>\n\n\n\n
- \n
- Lack of Authentication:<\/strong> WordPress sends emails without authenticating them, which means that most email providers mark WordPress emails as spam or reject them altogether.<\/li>\n\n\n\n
- Insufficient Security:<\/strong> Since it does not support encryption or security protocols, hackers can intercept or alter your emails.<\/li>\n<\/ul>\n\n\n\n
To avoid the WPForms not sending emails issue, you can use the Post SMTP WordPress plugin. It replaces the default wp_mail() function of sending WordPress emails with SMTP (Simple Mail Transfer Protocol) and enables proper authentication.<\/p>\n\n\n\n
NOTE:<\/strong> Using Post SMTP, you can configure any SMTP service provider to send WordPress emails, such as Gmail SMTP Server<\/a>, Brevo, SendGrid<\/a>, Microsoft 365<\/a>, Amazon SES, Mailgun<\/a>, PostMark, Elastic Email, etc. However, if you encounter difficulties configuring Post SMTP to your WordPress site, feel free to contact us to get expert assistance<\/a>.<\/p>\n\n\n\n
3 Easy Fixes to Resolve WPForms Not Sending Emails Issue<\/strong><\/h2>\n\n\n\n
One of the best features of WPForms is that it allows you to send your contact form alerts to multiple email addresses. However, this feature is not useful when your WordPress email delivery is not working properly.<\/p>\n\n\n\n
To resolve the WPForms not sending emails issue, we are going to show you three easy fixes that will ensure that you always receive contact form email notifications, especially WPForms.<\/p>\n\n\n\n
The first step is configuring an SMTP server on your WordPress site using the Post SMTP plugin, which will improve the email deliverability and security of your emails.<\/p>\n\n\n\n
Fix #1: Install and Configure the Post SMTP Plugin<\/strong><\/strong><\/h3>\n\n\n\n
As we have mentioned, the WordPress default PHP mail function is one of the most common reasons for WordPress not sending emails<\/a>.<\/p>\n\n\n\n
To improve your WordPress email deliverability you need to set up the Post SMTP plugin which is one of the best SMTP plugins for WordPress<\/a>. The plugin lets you connect all popular SMTP services providers to WordPress and gives you a complete suite of email management tools for WordPress.<\/p>\n\n\n\n
Follow the below steps to install and configure Post SMTP on your WordPress website:<\/p>\n\n\n\n
- \n
- First, log in to your WordPress dashboard. Navigate to Plugins \u2192 Add New Plugin.<\/li>\n\n\n\n
- In the search box, type \u00abPost SMTP.\u00bb<\/li>\n\n\n\n
- Then, look for \u201cPOST SMTP \u2013 WordPress SMTP Plugin with\u2026\u00bb<\/strong> by Saad Iqbal and click Install Now<\/strong><\/li>\n<\/ol>\n\n\n\n
![\"\"](\"https:\/\/postmansmtp-live.s3.amazonaws.com\/wp-content\/uploads\/2023\/10\/wordpress-smtp-plugin-post-smtp.jpg\")
<\/figure>\n\n\n\nOnce the installation is complete, click Activate<\/strong>.<\/p>\n\n\n\n
#2: Choose Your SMTP Mailer<\/strong><\/h4>\n\n\n\n
- \n
- After activation, navigate to Post SMTP \u2192 Dashboard<\/strong> from the side menu of your WordPress dashboard.<\/li>\n\n\n\n
- Select the \u201cStart the Wizard<\/strong>\u201d button to initiate the Post SMTP configuration.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/postmansmtp-live.s3.amazonaws.com\/wp-content\/uploads\/2023\/10\/initiate-the-post-smtp-configuration.jpg\")
<\/figure>\n\n\n\n- \n
- The setup wizard has three easy steps. First, select the SMTP mailer of your choice, such as Gmail SMTP Server<\/a>, Microsoft 365<\/a>, Brevo <\/a>(formerly Sendinblue), SendGrid<\/a>, Mailgun<\/a>, Amazon SES, Zoho Mail, etc, and hit Continue<\/strong>.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/postmansmtp-live.s3.amazonaws.com\/wp-content\/uploads\/2023\/10\/select-the-smtp-mailer-of-your-choice.jpg\")
<\/figure>\n\n\n\n#3: Enter Sender Details<\/strong><\/h4>\n\n\n\n
- \n
- On the subsequent screen, fill in the From Email and From Name fields with your email address and name. These will be used as the sender details for your emails.<\/li>\n\n\n\n
- Then, provide the API Key for your chosen SMTP service to authenticate your account. Click Save and Continue.<\/li>\n<\/ul>\n\n\n\n
![\"\"](\"https:\/\/postmansmtp-live.s3.amazonaws.com\/wp-content\/uploads\/2023\/10\/api-key-for-your-chosen-smtp-service.jpg\")
<\/figure>\n\n\n\n#4: Send a Test Email<\/strong><\/h4>\n\n\n\n
- \n
- Now, in the Recipient Email Address field, enter an email address you can access. Click the Send Test Email button to check if the configuration works.<\/li>\n<\/ul>\n\n\n\n
If the test email is successful, you will see a green \u00abCongratulations :)\u00bb message.<\/p>\n\n\n\n
![\"\"](\"https:\/\/postmansmtp-live.s3.amazonaws.com\/wp-content\/uploads\/2023\/10\/test-email-is-successful.jpg\")
<\/figure>\n\n\n\nHowever, if you find it difficult, then refer to our detailed guide on how to configure SMTP for WordPress to send emails<\/a> the right way, or check out our documentation<\/a> for the configuration of specific SMTP mailers.<\/p>\n\n\n\n
Now, your WPForms contact form should be sending email notifications. If not, then keep reading to find out what else can be wrong that is causing WPForms not to send email notifications.<\/p>\n\n\n\n
Fix #2: Update Contact Form Notification Settings with the Right Email<\/strong><\/h3>\n\n\n\n
In WPForms, each form has its custom notification settings. If you are not getting WPForms notification emails directly to your inbox, you must ensure that your notification settings are correct for that particular form.<\/p>\n\n\n\n
To check your WPForms notification settings:<\/p>\n\n\n\n
- \n
- Open the WPForms form that is causing trouble.<\/li>\n\n\n\n
- Select the Settings icon, which you can find to the left of the form builder.<\/li>\n\n\n\n
- Click on Notifications to view the notification settings.<\/li>\n<\/ol>\n\n\n\n
The default notification configuration will look as follows: <\/p>\n\n\n\n
![\"A](\"https:\/\/postmansmtp.com\/wp-content\/uploads\/2023\/10\/Update-Contact-Form-Notification-Settings-with-the-Right-Email.png\")
<\/figure>\n\n\n\nIf you are not getting email notifications from your WPForms contact form, the following are a couple of things you should check:<\/p>\n\n\n\n
- \n
- By default, the \u00abSend To Email Address\u00bb field has an {admin_email} tag. If you want to change this, remove the {admin_email} and replace it with a different email address.<\/li>\n\n\n\n
- Additionally, if you would like to send emails to more than one email address, you can use a comma after each email to add additional emails.<\/li>\n\n\n\n
- Remember that the \u201cFrom Email\u201d and \u201cSend To Email Address\u201d fields must have different email addresses.<\/li>\n\n\n\n
- In the \u201cFrom Email\u201d field, you can only use the email address that you have authenticated during the Post SMTP configuration.<\/li>\n<\/ul>\n\n\n\n
After configuring the above notification settings, click the \u00abSave\u00bb button located in the top right corner of your form builder.<\/p>\n\n\n\n
Fix #3: 3 Most Common WPForms Not Sending Emails Errors<\/strong><\/h3>\n\n\n\n
If you’re still encountering difficulties with WPForms not sending email notifications, you must fix this problem to ensure that your contact forms function as intended. Sometimes, this happens due to incompatibilities with other plugins and themes that can prevent the proper submission of forms. <\/p>\n\n\n\n
Below are the three most common errors associated with the WPForms not sending emails problem.<\/p>\n\n\n\n
Error #1: WPForms Indicates a JavaScript Issue<\/strong><\/h3>\n\n\n\n
This error message typically arises when caching plugins attempt to minify JavaScript within WordPress. While JavaScript minification can be beneficial for some aspects of the website, it can also disrupt your contact forms, which prevents visitors from successfully submitting the forms.<\/p>\n\n\n\n
To resolve this error:<\/p>\n\n\n\n
- \n
- Disable your caching plugin’s JavaScript optimization.<\/li>\n\n\n\n
- Alternatively, exclude the following files from JavaScript minification in your caching plugin settings:\n
- \n
- For WPForms Lite:<\/strong> `\/wp-content\/plugins\/wpforms-lite\/assets\/js\/wpforms.min.js`<\/li>\n\n\n\n
- For WPForms Pro:<\/strong> `\/wp-content\/plugins\/wpforms\/assets\/js\/wpforms.min.js`<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
NOTE:<\/strong> Make sure to clear your cache before testing your forms a second time to ensure the changes take effect.<\/p>\n\n\n\n
Error #2: Invalid Form Token <\/strong><\/h3>\n\n\n\n
You receive this error if JavaScript doesn’t function correctly in your contact form. This means that the anti-spam token within your contact form becomes ineffective<\/a>, making it impossible to submit.<\/p>\n\n\n\n
To rectify this issue, perform the instructions earlier to disable your caching plugin for WPForms JavaScript optimization.<\/p>\n\n\n\n
Error #3: WPForms Is Not Sending Email Notifications to Gmail<\/strong><\/h3>\n\n\n\n
As WPForms fails to send email notifications to Gmail addresses, the Gmail Blocking Emails<\/u><\/a> issue is most likely due to the absence of email authentication. Google implements rigorous filters that stop suspicious emails from getting delivered, which means that sometimes emails do not get delivered at all, not even in spam.<\/p>\n\n\n\n
To resolve this issue, install and configure the Post SMTP plugin and also ensure that you’ve correctly configured your DNS records with the right SPF, DKIM, and DMARC<\/a> records. These records play a vital role in email authentication and delivery.<\/p>\n\n\n\n
Lastly, Check Your Domain Spam Score Regularly<\/strong><\/h2>\n\n\n\n
If WPForms emails are still not reaching your inbox, your domain\u2019s spam score might be the reason. A high spam score increases the likelihood of email servers filtering your messages as spam or rejecting them completely. This issue often arises due to missing or incorrect SPF, DKIM, and DMARC authentication records.<\/p>\n\n\n\n
To check your domain\u2019s reputation, use a reliable Spam Score Checker<\/u><\/a> tool. This will help identify potential email deliverability issues and provide insights into necessary improvements.<\/p>\n\n\n\n
![\"\"](\"https:\/\/postmansmtp-live.s3.amazonaws.com\/wp-content\/uploads\/2023\/10\/reliable-spam-score-checker-tool.jpg\")
<\/figure>\n\n\n\nIf your domain has a high spam score, review your DNS settings and configure SPF, DKIM, and DMARC records correctly. These authentication protocols confirm your emails as legitimate and improve their chances of reaching recipients instead of landing in spam folders<\/p>\n\n\n\n
If you need assistance with email authentication or configuration, our support team is available to guide you. Properly setting up these records will help WPForms emails get delivered without interruptions.<\/p>\n\n\n\n
Closing Remarks – Fix WPForms Not Sending Emails via Post SMTP<\/strong><\/h2>\n\n\n\n
The WPForms not sending emails issue can be frustrating and costly for your online business or website. However, you can easily fix it with Post SMTP, a free and powerful WordPress plugin that helps you send emails reliably and securely using SMTP or any other email service provider.<\/p>\n\n\n\n
By following the three easy fixes in this article, you can fix the WPForms not sending emails issue via Post SMTP and ensure that you never miss an email from your forms again.<\/p>\n\n\n\n
If you are still facing this issue or are unable to resolve it on your own, then feel free to contact us to get expert assistance<\/a>. Our team of WordPress experts is always ready to provide you with top-notch support for any of your WordPress email delivery issues.<\/p>\n\n\n\n
Frequently Asked Questions<\/strong><\/h2>\n\n\n","protected":false},"excerpt":{"rendered":"
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Ali","author_link":"https:\/\/postmansmtp.com\/es\/author\/tahir\/"},"uagb_comment_info":0,"uagb_excerpt":"Is your WPForms contact form not sending email notifications? If yes, then don’t worry! We have the right solution for you that will resolve all your WPForms not sending emails issues. When someone submits the WPForms contact form on your WordPress site, you either receive a notification in your spam […]","coauthors":[],"tax_additional":{"categories":{"linked":["Guides<\/a>"],"unlinked":["Guides<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Publicado 1 a\u00f1o hace","modified":"Actualizado 6 meses hace"},"absolute_dates":{"created":"Publicado el marzo 17, 2025","modified":"Actualizado el marzo 10, 2026"},"absolute_dates_time":{"created":"Publicado el marzo 17, 2025 9:01 am","modified":"Actualizado el marzo 10, 2026 9:36 am"},"featured_img_caption":"","series_order":"","jetpack_featured_media_url":"https:\/\/postmansmtp.com\/wp-content\/uploads\/2023\/10\/post-smtp-blog_How-to-Fix-WPForms-Not-Sending-Emails-Using-Post-SMTP-3-Easy-Fixes-150.jpg","_links":{"self":[{"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/posts\/87393","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/users\/6276"}],"replies":[{"embeddable":true,"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/comments?post=87393"}],"version-history":[{"count":0,"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/posts\/87393\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/media\/87399"}],"wp:attachment":[{"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/media?parent=87393"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/categories?post=87393"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/postmansmtp.com\/es\/wp-json\/wp\/v2\/tags?post=87393"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- For WPForms Pro:<\/strong> `\/wp-content\/plugins\/wpforms\/assets\/js\/wpforms.min.js`<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
- For WPForms Lite:<\/strong> `\/wp-content\/plugins\/wpforms-lite\/assets\/js\/wpforms.min.js`<\/li>\n\n\n\n
- Now, in the Recipient Email Address field, enter an email address you can access. Click the Send Test Email button to check if the configuration works.<\/li>\n<\/ul>\n\n\n\n
- Select the \u201cStart the Wizard<\/strong>\u201d button to initiate the Post SMTP configuration.<\/li>\n<\/ul>\n\n\n\n
- After activation, navigate to Post SMTP \u2192 Dashboard<\/strong> from the side menu of your WordPress dashboard.<\/li>\n\n\n\n
- Insufficient Security:<\/strong> Since it does not support encryption or security protocols, hackers can intercept or alter your emails.<\/li>\n<\/ul>\n\n\n\n