Hi Jim,
I’m sorry but your issue is a configuration problem inside the office365 platform.
I don’t have the resources to support the plugin and every user-specific account setup inside office 3565.
Your options:
1. try to check the guide again.
2. try SMTP setup, the extension use API instead of SMTP
3. try to contact Tim the moderator here, who is offering a base setup service but in your case, it will not be enough so can ask him for a price if he interested.
4. Try a premium paid plugin, you will get more 360 support.
So sorry for the delay, please remove the extension for now, and if you have auth issues just put the credentials again.
Hi,
What version do you use of the plugin and the extension?