Report and Tracking Extension

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Post SMTP lets you easily track and report your email delivery performance. You can use the Email Reporting and Tracking feature to get detailed insights into your email activities, such as delivery status, email open rate, and more. You can also enable daily, weekly, or monthly email health reports to stay on top of your email performance and make informed decisions.

Download the Zip File of Email Reporting and Tracking Extension:

To download the Email Tracking and Reporting extension, you need to have purchased the Post SMTP pro bundle. 

If you have already purchased the Post SMTP pro bundle, you should have received an email with the product download link for all our pro extensions.

  • Open the email and find the Download the Product section
  • Click on the Email Tracking and Reporting zip file link. The zip file will start downloading to your computer.
Post SMTP plugin configuration example.

Install and Activate Email Tracking and Reporting Extension:

After downloading the extension, you need to install and activate this extension on your WordPress site. Here’s how.

  • Log in to your WordPress site’s admin dashboard and go to Plugins > Add New in the left-hand menu. 
Post SMTP Plugin email configuration examples
  • Click on the Upload Plugin button at the top of the page.
Post SMTP plugin installation overview.
  • Click Choose File and select the Email Tracking and Reporting extension’s zip file you downloaded earlier.
Zip plugin uploading option
  • Click on Install Now and wait for WordPress to install the extension.
Post SMTP plugin installation process.
  • Once the installation is done, click on Activate Plugin to activate the Email Tracking and Reporting extension on your WordPress site.
Post SMTP email log details showing message delivery status.
  • Congratulations! You have successfully installed and activated the Email Tracking and Reporting extension on your WordPress site. You can now access the email health reports and advanced email tracking features from the Post SMTP plugin’s settings.
  • Sync your current license with the New Pro license.
Post SMTP configuration screen with email services integration.

Enabling Email Tracking and Reporting Functionality:

Go to the Email Reporting tab within Post SMTP settings by following the steps.

  • Navigate to the Post SMTP Dashboard and Click the Show All Settings button.
A settings or options page with detailed configuration elements.
  • Select the Email Reporting tab from the top navigation tabs.
Post SMTP email log summary with success indicators.

Once in the Email Reporting tab, you can configure the following settings.

  • Toggle the switch to enable email reporting on your WordPress.
Tech image from November 2023
  • Choose reporting frequency (daily, weekly, or monthly).
Post SMTP reporting interval option
  • Click Save Changes to apply the updated settings.
Postman SMTP plugin error message screenshot

Accessing Email Health Reports:

Once enabled, your email health reports will be generated based on the selected timeframe. You will receive a detailed email containing the following information.

  • Total Sent Emails.
  • Successfully Sent Emails.
  • Failed Emails.
  • Total Viewed Emails.
Post SMTP plugin installation guide.

Additionally, you will find the top email logs with their details in the email report.

Accessing Email Delivery Statistics:

  • Navigate to the Reports section of the Post SMTP plugin from the left sub-menu.
Screenshot of Postman SMTP plugin interface

Email Delivery Graph:

This graph shows how your email delivery has changed and how many emails have been successfully or unsuccessfully sent. 

Post SMTP Plugin settings overview on a desktop screen

Email Open Ratio Graph:

Explore the Email Open Ratio Line Graph, which allows you to track the ratio of opened emails over the selected timeframe

Detailed email log with error messages in Post SMTP plugin.

You can filter both graphs for a specific duration, allowing you to analyze email delivery and open ratios more granularly.

Upcoming Lite Version:

In our upcoming release, we’ll introduce a lite version of the Email Reporting and Tracking feature, making these valuable insights accessible to a broader audience.

Stay tuned for the lite version.

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