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Home › Forums › Extensions › Office 365 › grant office 365 access
When I try to grant office 365 access I get this message. ive followed all of the Azure steps. please help, ive spent hours trying to get this to work.
Request Id: 5fd9b2f6-cbea-4080-a66d-f26aceeb1200
Correlation Id: d911329b-575f-4ed6-9925-a7435b67d5c2
Timestamp: 2021-03-03T13:28:55Z
Message: AADSTS700016: Application with identifier ’97d36a98-df02-4d01-ba4e-01c3e98edd6b’ was not found in the directory ‘b6877e8d-2930-4a6e-9706-32363e35d251’. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.
also when I try to send your test email I get ‘No access token has been provided.’
best wishes
Emma
When I try to grant office 365 access I get this message. ive followed all of the Azure steps. please help, ive spent hours trying to get this to work.
Request Id: 5fd9b2f6-cbea-4080-a66d-f26aceeb1200
Correlation Id: d911329b-575f-4ed6-9925-a7435b67d5c2
Timestamp: 2021-03-03T13:28:55Z
Message: AADSTS700016: Application with identifier ’97d36a98-df02-4d01-ba4e-01c3e98edd6b’ was not found in the directory ‘b6877e8d-2930-4a6e-9706-32363e35d251’. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. You may have sent your authentication request to the wrong tenant.
also when I try to send your test email I get ‘No access token has been provided.’
best wishes
Emma
Hi Emma,
Please check your access token has been saved into Post SMTP.
Kind Regards,
Tim