Home Forums Post SMTP Success message problem with SMTP plugin

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  • #84662
    Tal SchapiroTal Schapiro
    Participant

    Hi I have a problem with the SMTP Plugin,
    When one tries to submit a form on my site the forms have issues ( i had never had before) it doesn’t clean the form and it doesn’t show success message, but I do get the form to my inbox.

    Please help

    #84725
    M HaseebM Haseeb
    Keymaster

    Hi Tal,

    I hope you are doing well.

    It seems like a plugin conflict; please share Post SMTP diagnostic test report.

    Thanks

    #84972
    Tal SchapiroTal Schapiro
    Participant

    HI,
    Where would i find post SMTP diagnostic test report ?
    Thanks 🙂

    #85367
    M HaseebM Haseeb
    Keymaster

    You can find the Diagnostic report option on our plugin dashboard for more details, see the link here: https://www.awesomescreenshot.com/image/33100179?key=595a512cf3def12bc715e0a78b9c073c

    Thanks

    #85371
    Tal SchapiroTal Schapiro
    Participant

    Hi,
    Here is my Diagnostic report :

    Mailer: postsmtp
    HostName: globetech.tech
    cURL Version: 7.88.1
    OpenSSL Version: OpenSSL/1.1.1t
    OS: Linux box5925.bluehost.com 4.19.150-76.ELK.el7.x86_64 #1 SMP Wed Oct 7 01:33:43 CDT 2020 x86_64
    PHP: Linux 8.0.28 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.1.1 he_IL UTF-8
    WordPress Theme: Kadence
    WordPress Plugins: Post SMTP, All In One WP Security, The Bluehost Plugin, Chaty, GreenShift – Animation and Page Builder Blocks, Health Check & Troubleshooting, Kadence Blocks – Gutenberg Blocks for Page Builder Features, Kadence Starter Templates, Metricool, One Click Accessibility, Styler for WPForms, UpdraftPlus – Backup/Restore, Yoast SEO, WPForms Lite, Yet Another Related Posts Plugin (YARPP)
    WordPress wp_mail Owner: /home1/globete7/public_html/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    Postman: 2.4.2
    Postman Sender Domain (Envelope|Message): globetech.tech | globetech.tech
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: Gmail API (https:none://www.googleapis.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 328 | 299

    #85430
    M HaseebM Haseeb
    Keymaster

    Please share your website form page link on our email: support@wpexperts.io
    Thanks

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