[Saad Iqbal]

Hi Mateusz,

I hope you are doing well.

It’s a file limit issue of your Microsoft account; you can talk with Office 365 support about this; in the meantime; let me discuss it with my team and get back to you soon.

Thanks

[Saad Iqbal]

Hi Catherine,

I hope you are doing well.

Please share the Post SMTP Diangnostic test report.

Thanks

[Saad Iqbal]

Hi,

Actually, there is no option for DKIM in our plugin; usually, it’s on the Hosting or Domain panel, so you need to talk to your Domain or hosting support about this.

Thanks

[Saad Iqbal]

Hi Ciao,

I hope you are doing well.

Which mailing service are you using with post SMTP? Every email has its own server and options to add DKIM Keys, so please share your email server name then I can guide you.

Thanks

[Saad Iqbal]

Okay, we need to schedule a remote zoom call so then I can see the issue and guide you.

You can directly Skype/Email me at haseeb@objects.ws
Thanks

[Saad Iqbal]

Hi Juan,

I hope you are doing well.

This was an SDK issue and it’s fixed on our beta version, create a backup of your website and then add this Beta (shorturl.at/eFZ12) extension and then configure the PLugin again, and then test.

Thanks

[Saad Iqbal]

Hi Lyle,

I hope you are doing well.

Let me know which mailing service you are using with post SMTP.

Share Post SMTP > Settings > Account tab screenshot Privately on this thread.

Thanks

[Saad Iqbal]

Hi Benport,

I hope you are doing well.

Seems like its a Microsoft Azure configuration issue, watch this video (https://www.youtube.com/watch?v=ze4mMraEvwQ&t=78s), reset the plugin, and configure it again and if the issue is still there then let me know.

Thanks

[Saad Iqbal]

Hi Jayson,

I hope you are doing well.

Seems like its a Microsoft Azure configuration issue, watch this video (https://www.youtube.com/watch?v=ze4mMraEvwQ&t=78s), reset the plugin, and configure it again and if the issue is still there then let me know.

Thanks

[Saad Iqbal]

Hi Jim,

I’m sorry but your issue is a configuration problem inside the office365 platform.

I don’t have the resources to support the plugin and every user-specific account setup inside office 3565.

Your options:
1. try to check the guide again.
2. try SMTP setup, the extension use API instead of SMTP
3. try to contact Tim the moderator here, who is offering a base setup service but in your case, it will not be enough so can ask him for a price if he interested.
4. Try a premium paid plugin, you will get more 360 support.

[Saad Iqbal]

So sorry for the delay, please remove the extension for now, and if you have auth issues just put the credentials again.

[Saad Iqbal]

Hi,

What version do you use of the plugin and the extension?

[Author]

Posts